The Wastewater Division is responsible for the operation and maintenance of 120 miles of sewer mains, 16 pump stations, 7 treatment facilities and the closure of the large capacity cesspools. The Wastewater Division accepts 5 million gallons of wastewater for treatment per day and cleans and inspects approximately 20 miles of sewer lines each year.  

Report a Sewer Problem: (808) 238-6277

After-Hours Emergencies: Call Police Department at (808) 935-3311

Customer Billing:
345 Kekūanāo‘a St., Suite 41, Hilo, HI 96720
Phone: (808) 961-8338
Fax: (808) 961-8644

General Inquiries:
(808) 961-8615

Rules of Practice
Management Plans